Order/Invoice ID: 20185
Issue Product Name: QS-30 LiteMarker 30W
Issue Description: Power lead does not fit unit has male connections on both ends and non UK plug fitted. Been contacted by your facebook group to say a week for a replacement lead. This is unacceptable, I need the machine ASAP.
Therefore I wish to change the power connector on the unit to a IEC C15 connector ,how would this affect my warranty ? or can I purchase a power lead anywhere else quicker, tried looking on internet and connector seems unique to you
Issue Scenario(Appears on first use OR Appears after a period of use):
first use ,can’t power up