The 6442 board gets stuck when entering files in processing mode or scanning mode

1.Problem description:If you input a few words in the software and download in the software and download it in the processing mode or scannig mode,a box will pop up to indicate that the data is being transmitted,and then the interface wil be directly stuck.
2.Possible cause analysis of failure:The folder config of the newly installed RDC6442V8.00.23 software is replaced with the config of the old version of the software,but the config of the old version and the config of the new version are not common.
3.Solution:Use the config file of new software.