CCD software "take pictures in advance" problem

1.Problem description:CCD software,when editing the features of the large picture,the splicing template appears"take pictures in advance" phenomenon,has not been to the specified position has taken photos,splicing is not a complete graphic features.
2.Possible cause analysis of failure:
a.Software buggy or not new version
b.No use the Ethernet to connect
a.Reinstall the software
b.Use the Ethernet to connect