Help! New Laser mark control board v4 cannot verify digital signagture

Hello,

I recently purchased a new 50W Cloud Ray Fiber Laser and followed the install instructions.

I may have accidentally installed the drivers the first time without the Laser Machine powered on. I have since deleted all the info and drivers and re-installed everything when everything was on but I keep getting several error messages.

  1. Laser Mark Control Board V4 (Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

  2. When I open Ezcad2 it’s stuck in Demo mode. I’m assuming because the Laser Mark is not recognizing the signature.

I’ve tried uninstalling and reinstalling the program several times now and keep getting the same message.

Does anyone have any ideas? I am new to Laser machines and have never used the machine or software before and am lost.

Thank you,

Jeremy

Hi Jere, please provide your order number and the nameplate of the machine.

Order #12704.

Please disregard this. I tried some other methods to get it to work and got it working!

Thank you!

Glad the machine is back to normal. If you have any further questions, you can contact us anytime.