computer wont install driver

Pre-sales & After-sales
1

Order/Invoice ID: 10331

Issue Product Name: Cloudray 30w LiteMarker Fiber Marking Machine

Issue Description: I attempt to install driver per the instruction given. My computer says:

Windows encountered a problem installing the drivers for your device
Windows cannot verify the digital signature for the drivers required for this device (Code 52)

2

Hello,dmorts1,Please try the installation instructions I attached.USB Driver and Software Install.pdf (1.1 MB)

3

I just received my Cloudray JPT 50W Fiber Laser Marking Machine and also getting the (Code 52) error when installing the driver.
I tried on three different laptops with WIN10
I followed the instructions on the"USB Driver and Software Install V4.pdf" that was on the supplied USB drive.
using the LMCV4_RL_20200518 folder

Please advise.

4

Same issue - did you ever resolve?

5

The only way that I can get it to work is to re-boot the computer with Advanced Boot options to Disable Driver Signing Checks. I need to do this every time I reboot the laptop.

6

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I got Lite marker but I can’t install proper drivers. I’m using WIN11 64 bit. Windows cannot verify the digital signature for the drivers required for this device (Code 52). What I should do to run the device and not have troubles with computer?