Erratic marking/no longer functioning

Order/Invoice ID:

Issue Product Name:
Device Name: Lite Marker Marking Machine
Device Model: CLM50F
Device ID: LM22U0350

Issue Description: When marking parts, a portion of text will etch and then the laser jumps and begins to erratically mark for the remainder of the etch. After turning off, allowing a “cool down” for approx. 30 min I was able to complete about 4 Etches. The machine currently will no longer light the selected text in the marking field or mark at all.

Issue Scenario(Appears on first use OR Appears after a period of use):
Both first use and Period of use

Perhaps the control card signal is interfered with, contact customer service to handle it for you or replace the control card.