laser will not connect to PC

Pre-sales & After-sales
1

Order/Invoice ID:21622

Issue Product Name:MP60WSplit laser Fiber 60W

Issue Description: laser controller will not connect to PC Windows 11

Issue Scenario(Appears on first use OR Appears after a period of use):

2

can you provide some more detailed description？
If it’s only the connection question, it may be a power problem, or it may be a problem with the USB cable