K6 won’t engrave text?

Hi everyone. I have my first laser engraving machine. I am using the Engraver software as per the booklet installed on my iPhone, with the K6 Cloudray unit. I am trying to engrave “Happy Anniversary 2022 on a narrow pc. of leather. After I enter these words, choose my style of text, set the height (10) and length of (80), select leather as my media, choose start engraving, and get a “no dataset” to carve cancelled error. I would appreciate your help. Thank you

The official website does not sell K6 Laser Engraving Machine,You can contact the after-sales service on the platform where you purchased.Because the official website cannot query the orders and machine models of other platforms, it cannot help you to deal with it, thank you for your understanding