Laser encryption expires - Max MFSC laser

Order/Invoice ID: CR2007MY037

Issue Product Name: MFSC-1000X-BJW3.2 - SN: CSUJ05156

Issue Description: The laser is displaying an alarm and encryption message. It is failing and displaying the message: The manufacturer encryption expires! Code: NO.1

Issue Scenario(Appears on first use OR Appears after a period of use): Since October 24, 2021

Note: I contacted Maxphotonics directly, but they said it should be resolved with the supplier.

Sorry,Our sales staff will solve it for you later.
We will send you the encryption code via email.