# Software install help- missing lightburn? see photo

**URL:** <https://forum.cloudray.com/t/software-install-help-missing-lightburn-see-photo/1460>\
**Category:** Pre-sales & After-sales\
**Created:** [April 8, 2024, 9:08am UTC](https://forum.cloudray.com/t/software-install-help-missing-lightburn-see-photo/1460 "2024-04-08T09:08:03Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![NAC](https://avatars.discourse-cdn.com/v4/letter/n/53a042/32.png) [@NAC](https://forum.cloudray.com/u/NAC)\
**Post date:** [April 8, 2024, 9:08am UTC](https://forum.cloudray.com/t/software-install-help-missing-lightburn-see-photo/1460/1 "2024-04-08T09:08:03Z")

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Order/Invoice ID:26065

Issue Product Name:install software- lightburn

Issue Description: incorrect install instructions

Issue Scenario(Appears on first use OR Appears after a period of use): lightburn install.mp4 not explain how to get lightburn on desktop. the video starts with lightburn already on desktop. this is incorrect. installation instructions not clear.

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**Author:** ![jkwilborn](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.cloudray.com/jkwilborn/32/687_2.png) [@jkwilborn](https://forum.cloudray.com/u/jkwilborn)\
**Post date:** [April 11, 2024, 12:25am UTC](https://forum.cloudray.com/t/software-install-help-missing-lightburn-see-photo/1460/2 "2024-04-11T00:25:59Z")

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I’m not associated with Cloudray…

I’d suggest you go to the [Lightburn site](https://docs.lightburnsoftware.com/galvo/Installation.html) and follow their instructions for your particular machine.

The link is for a fiber, but it’s their documentation site.

Good luck

😺