# Raycus 50 watt shut off- no power **URL:** \ **Category:** Fiber Laser\ **Created:** [December 18, 2022, 6:48pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988 "2022-12-18T18:48:03Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Popsinmaine](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@Popsinmaine](https://forum.cloudray.com/u/Popsinmaine)\ **Post date:** [December 18, 2022, 6:48pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/1 "2022-12-18T18:48:03Z")
I was running today working on Slate coasters- 1/2 way through job, Laser shut off- no fans or power. Focus beams are on though… Is there a fuse or fix I can use? Jobs are piling up! Of course this happens on Sunday! ---
**Author:** ![Joannes1](https://avatars.discourse-cdn.com/v4/letter/j/94ad74/32.png) [@Joannes1](https://forum.cloudray.com/u/Joannes1)\ **Post date:** [December 19, 2022, 2:53am UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/2 "2022-12-19T02:53:41Z")
It is recommended that you open the case first and check whether the power indicator is still on. If the power fails, please contact the after-sales customer service to help you deal with it. ---
**Author:** ![Popsinmaine](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@Popsinmaine](https://forum.cloudray.com/u/Popsinmaine)\ **Post date:** [December 20, 2022, 2:10pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/3 "2022-12-20T14:10:31Z")
I just saw this, thank you. Is there a light inside on the power supply? ---
**Author:** ![Popsinmaine](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@Popsinmaine](https://forum.cloudray.com/u/Popsinmaine)\ **Post date:** [December 20, 2022, 2:12pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/4 "2022-12-20T14:12:25Z")
How do you get in touch with the After sales Customer service, btw? ---
**Author:** ![Popsinmaine](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@Popsinmaine](https://forum.cloudray.com/u/Popsinmaine)\ **Post date:** [December 20, 2022, 5:21pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/5 "2022-12-20T17:21:21Z")
![Left side 2 green lites](https://us1.discourse-cdn.com/flex020/uploads/cloudray/original/1X/8485280fdb6585c2e6259bc511c1393c2dad396c.jpeg) Ok, top photo 2 green solid lite on left boxes 2nd photo Red flashing lite 3rd solid green lite on top 4th Reference photo for me Sending in following posts. Looking forward to your opinion, Thanks, Mike ---
**Author:** ![Popsinmaine](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@Popsinmaine](https://forum.cloudray.com/u/Popsinmaine)\ **Post date:** [December 20, 2022, 5:25pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/6 "2022-12-20T17:25:48Z")
![Left top blinky green lite](https://us1.discourse-cdn.com/flex020/uploads/cloudray/original/1X/13c2c86c629f7442fd9ec46b347bf842b68aeceb.jpeg) This red light blinks ---
**Author:** ![Popsinmaine](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@Popsinmaine](https://forum.cloudray.com/u/Popsinmaine)\ **Post date:** [December 20, 2022, 5:26pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/7 "2022-12-20T17:26:39Z")
![Left top Laser](https://us1.discourse-cdn.com/flex020/uploads/cloudray/original/1X/74a82f0cdfa02f38b8328ed6f2972b4a86efb631.jpeg) This light is green ---
**Author:** ![Popsinmaine](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@Popsinmaine](https://forum.cloudray.com/u/Popsinmaine)\ **Post date:** [December 20, 2022, 5:28pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/8 "2022-12-20T17:28:32Z")
![Left side 2 green lites](https://us1.discourse-cdn.com/flex020/uploads/cloudray/original/1X/8485280fdb6585c2e6259bc511c1393c2dad396c.jpeg) These lights are solid green Please advise- I am stuck in a job now with no machine. Maine USA 207-432-4492 [info@americanbowwow.com](mailto:info@americanbowwow.com) ---
**Author:** ![Popsinmaine](https://avatars.discourse-cdn.com/v4/letter/p/b19c9b/32.png) [@Popsinmaine](https://forum.cloudray.com/u/Popsinmaine)\ **Post date:** [December 21, 2022, 4:33pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/9 "2022-12-21T16:33:12Z")
Did anybody get / see this??? ---
**Author:** ![jkwilborn](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.cloudray.com/jkwilborn/32/687_2.png) [@jkwilborn](https://forum.cloudray.com/u/jkwilborn)\ **Post date:** [February 3, 2023, 2:02pm UTC](https://forum.cloudray.com/t/raycus-50-watt-shut-off-no-power/988/10 "2023-02-03T14:02:17Z")
If this is for support you need to address it to them in the original message. * * * It looks like all the supplies have power (all have a green light on them). Some of these supplies have different voltages… I’d check that next with a voltmeter… Unfortunately I’m not technically up on these machines myself so I can only suggest the most obvious. Good luck 😺