# laser will not connect to PC

**URL:** <https://forum.cloudray.com/t/laser-will-not-connect-to-pc/1279>\
**Category:** Pre-sales & After-sales\
**Created:** [August 28, 2023, 9:54am UTC](https://forum.cloudray.com/t/laser-will-not-connect-to-pc/1279 "2023-08-28T09:54:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Flyfishdoc](https://avatars.discourse-cdn.com/v4/letter/f/9e8a1a/32.png) [@Flyfishdoc](https://forum.cloudray.com/u/Flyfishdoc)\
**Post date:** [August 28, 2023, 9:54am UTC](https://forum.cloudray.com/t/laser-will-not-connect-to-pc/1279/1 "2023-08-28T09:54:13Z")

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Order/Invoice ID:21622

Issue Product Name:MP60WSplit laser Fiber 60W

Issue Description: laser controller will not connect to PC Windows 11

Issue Scenario(Appears on first use OR Appears after a period of use):

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<div class="post-metadata">

**Author:** ![Polaris](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.cloudray.com/polaris/32/831_2.png) [@Polaris](https://forum.cloudray.com/u/Polaris)\
**Post date:** [August 29, 2023, 6:53am UTC](https://forum.cloudray.com/t/laser-will-not-connect-to-pc/1279/2 "2023-08-29T06:53:29Z")

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can you provide some more detailed description？  
If it’s only the connection question, it may be a power problem, or it may be a problem with the USB cable