# computer wont install driver 

**URL:** <https://forum.cloudray.com/t/computer-wont-install-driver/526>\
**Category:** Pre-sales & After-sales\
**Created:** [August 27, 2021, 1:04am UTC](https://forum.cloudray.com/t/computer-wont-install-driver/526 "2021-08-27T01:04:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dmorts1](https://avatars.discourse-cdn.com/v4/letter/d/e495f1/32.png) [@dmorts1](https://forum.cloudray.com/u/dmorts1)\
**Post date:** [August 27, 2021, 1:04am UTC](https://forum.cloudray.com/t/computer-wont-install-driver/526/1 "2021-08-27T01:04:04Z")

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Order/Invoice ID: 10331

Issue Product Name: Cloudray 30w LiteMarker Fiber Marking Machine

Issue Description: I attempt to install driver per the instruction given. My computer says:

Windows encountered a problem installing the drivers for your device  
Windows cannot verify the digital signature for the drivers required for this device (Code 52)

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**Author:** ![Technician](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.cloudray.com/technician/32/15_2.png) [@Technician](https://forum.cloudray.com/u/Technician)\
**Post date:** [August 27, 2021, 2:38am UTC](https://forum.cloudray.com/t/computer-wont-install-driver/526/2 "2021-08-27T02:38:59Z")

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Hello,dmorts1,Please try the installation instructions I attached.[USB Driver and Software Install.pdf](https://forum.cloudray.com/uploads/short-url/bqBIKcWv0hj7vbnBZQOBO89qhJR.pdf) (1.1 MB)

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**Author:** ![markbrowne1](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@markbrowne1](https://forum.cloudray.com/u/markbrowne1)\
**Post date:** [February 10, 2022, 7:52pm UTC](https://forum.cloudray.com/t/computer-wont-install-driver/526/3 "2022-02-10T19:52:49Z")

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I just received my Cloudray JPT 50W Fiber Laser Marking Machine and also getting the (Code 52) error when installing the driver.  
I tried on three different laptops with WIN10  
I followed the instructions on the"USB Driver and Software Install V4.pdf" that was on the supplied USB drive.  
using the LMCV4\_RL\_20200518 folder

Please advise.

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**Author:** ![DAVIDBUJR](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@DAVIDBUJR](https://forum.cloudray.com/u/DAVIDBUJR)\
**Post date:** [March 18, 2022, 9:52pm UTC](https://forum.cloudray.com/t/computer-wont-install-driver/526/4 "2022-03-18T21:52:18Z")

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Same issue - did you ever resolve?

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**Author:** ![markbrowne1](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@markbrowne1](https://forum.cloudray.com/u/markbrowne1)\
**Post date:** [March 18, 2022, 11:50pm UTC](https://forum.cloudray.com/t/computer-wont-install-driver/526/5 "2022-03-18T23:50:06Z")

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> [@dmorts1](#):
>
> Windows cannot verify the digital signature for the drivers required for this device (Code 52)

The only way that I can get it to work is to re-boot the computer with Advanced Boot options to Disable Driver Signing Checks. I need to do this every time I reboot the laptop.

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**Author:** ![RobertD](https://avatars.discourse-cdn.com/v4/letter/r/b19c9b/32.png) [@RobertD](https://forum.cloudray.com/u/RobertD)\
**Post date:** [December 18, 2024, 7:37am UTC](https://forum.cloudray.com/t/computer-wont-install-driver/526/6 "2024-12-18T07:37:26Z")

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![image](https://us1.discourse-cdn.com/flex020/uploads/cloudray/original/1X/cb5ae9a1cc8523cf51939798cfb42a69bb27a335.png)  
I got Lite marker but I can’t install proper drivers. I’m using WIN11 64 bit. Windows cannot verify the digital signature for the drivers required for this device (Code 52). What I should do to run the device and not have troubles with computer?